Shipping policy


Last Updated: February 2026

At HobbyNaiop, we aim to deliver your collectible hobby boxes quickly and securely. All orders are carefully packaged to ensure safe delivery.


1. Shipping Coverage

We currently ship orders within the United States only.

At this time, we do not offer international shipping.


2. Free Shipping

We offer Free Standard Shipping on all orders within the United States.

This offer applies to:

  • All 48 contiguous states

No minimum purchase is required.


3. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

  • Orders are not processed on weekends or public holidays.

  • During peak periods, processing times may be slightly longer.

Once your order ships, you will receive a shipping confirmation email with tracking information.


4. Estimated Delivery Time

Shipping is handled by trusted carriers such as:

  • United States Postal Service

  • UPS

  • FedEx

Destination Shipping Method Estimated Delivery Cost
United States Standard Shipping 5–8 business days FREE

Delivery times are estimates and may vary depending on the carrier or external factors.


5. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number.

Tracking information typically becomes active within 24–48 hours.


6. Shipping Origin

Orders are shipped from our fulfillment location in:

Virginia, United States


7. Shipping Restrictions

Some high-value orders may require signature confirmation upon delivery to ensure secure receipt.


8. Damaged or Lost Packages

If your order arrives damaged or defective, please contact us within 48 hours of delivery.

Email: support@hobbynaiop.com

Please include:

  • Photos of the product

  • Photos of the shipping box

  • Your order number

We will work with the shipping carrier to assist you with a replacement or claim when applicable.